The survey was carried out in July 2024 with a 60% overall response rate (33 out of 55 returned)
Here are the statistical results of the survey
1. How satisfied are you with the overall quality of your home?
60.61% Very satisfied
36.36% Fairly satisfied
3.03% Fairly dissatisfied
2. Generally how satisfied are you with the way AHA deals with repairs and maintenance?
69.70% Very satisfied
27.27% Fairly satisfied
3.03% Neither
3. How satisfied are you that AHA communicates and listens to your views and acts on them?
60.61% Very satisfied
33.33% Fairly satisfied
6.06% Neither
4. If a friend of yours was in need of housing, how likely is it that you would recommend AHA?
81.82% Definitely recommend
18.18% More than likely recommend
5. How satisfied are you with the overall service provided by AHA?
75.76% Very satisfied
21.21% Fairly satisfied
3.03% Neither