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Citizens Advice Bureau (CAB)

CAB offers free, non-judgmental and confidential advice on a variety of subjects. They also have specifically trained Money Advisers who can assist with financial problems, debt management and budgeting.

Call 242266 to arrange an appointment or visit the Citizens Advice Guernsey website.

Benefits, Allowances & Support

As part of the 'transferred services' all of Alderney's Benefits, Allowances & Support are administered by the States of Guernsey.

Please find further guidance via the States of Guernsey website GOV.GG here:

For any further assistance contact the General Office.

States of Alderney / States Works Department

States Works

The States Works Department looks after general maintenance and contracting services to the States of Alderney using the expertise of the predominantly manual workforce and specialist vehicles and equipment.

The department provides electrical support, civil engineering and building services, waste and recycling and upkeep of parks and grounds.

Contact:

Telephone: 01481 820080
Out of Hours: 07781 405488
Impot: 01481 824030
Email: [email protected]

 All this contributing to ensure the safety and security of the island's natural and built environment.

  • Benches, Troughs and Plaques

  • Dog Poo Bins

  • Emergency Response

  • Engineering Services

  • Land Management

  • Pest Control

The Agricultural team of States Works carry out a range of chemical and trap based pest control services.
Department qualifications include; The safe use of pesticides / Rodent control / Insect control.
Areas covered include; Rodents, Asian Hornets, Wasps, Bees and honey bee relocation, Ants, Weevils, Bed bugs and Fleas. 
More information can be found here.
Routine checks are available for households and businesses, followed up with pest control reports. Please contact us for details

  • Portaloos

  • Property Services

  • Public Toilets

  • Road Maintenance

  • Road Sweeping & Litter Control

  • Sewage Collection Service

  • Waste & Recycling

States Works operate the Island's household bulk refuse scheme, collect glass, tins, plastic and general waste from the islands recycling sites and service the coastal refuse bins.
For further information about the collection of Household Waste click here.
States Works also has operational responsibility for the Island's Recycling Centre, Impot and Mannez Green Waste Disposal Site.

Find out more information about these sites, including acceptable items and opening times, click here.

Guernsey Mind and Alderney Mind

Guernsey Mind was formed in 1977 and is an independent charity with all funds spent on delivering services locally.  A Branch of 'Alderney Mind' has also been established

They provide signposting services geared towards the individual and focused on the impact of their mental health on their lives and relationships. They provide an opportunity for someone to be fully heard and listened to confidentially and without judgement. Information about local and online services is provided and referrals given where possible.

They do not offer advice nor are they qualified counsellors. Their services are fully confidential and no information is shared unless specifically requested by the individual.

Guernsey Mind remain committed to supporting the Alderney community and will be looking at providing:

  • Regular visits to Alderney from the Guernsey Mind team
  • Signposting services
  • General support
  • Training 

Our popular ‘Babes and Bumps’ group will continue

Please contact us on [email protected] or by telephone on 722959 for further information or to arrange an appointment.

Safer

Safer is the Bailiwick of Guernsey’s domestic abuse charity supporting all victims of domestic abuse whether they be adults, children, women or men & regardless of age, race, religion, sexual orientation or disability.

Safer runs the island’s Women’s Refuge and provide the Independent Domestic Violence Adviser service for adults and children. Safer also provides outreach to the community, counselling services to help victims move forward positively, run The Guernsey and Guernsey Children’s Contact Centre, provide training sessions, raise awareness, lobby and advocate on behalf of victims of domestic abuse. Safer works in a multi-agency environment under the States Domestic Abuse Strategy umbrella with the States and other charities.

Visit their website for more information or get in touch on 01481 721999 or email [email protected]

Quitline

Are you interested in giving up smoking?

Please call (Quitline in Guernsey) on 233170 to ask more.

Alternatively ask at the Pharmacy or your GP